- Your Slack workspace’s name, and the Upsolve organization and workspace it is connected to.
- What you did and what you expected, and the exact message the bot or Upsolve showed.
- The time it happened, with your time zone.
Before you write
Most questions are answered on Upsolve for Slack: how to install it, link your account, choose channels, the permissions it asks for, and troubleshooting for the messages you may see.Security and privacy
- To report a security issue, email support@upsolve.ai with “Security” in the subject. Our security practices are at the Security Trust Center.
- To ask what data Upsolve holds about you, or to have it deleted, see Data and privacy.