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Email support@upsolve.ai. You don’t need an Upsolve account to write to us, and we reply within two business days. To help us answer quickly, include:
  • Your Slack workspace’s name, and the Upsolve organization and workspace it is connected to.
  • What you did and what you expected, and the exact message the bot or Upsolve showed.
  • The time it happened, with your time zone.
Please don’t send passwords, API keys or tokens.

Before you write

Most questions are answered on Upsolve for Slack: how to install it, link your account, choose channels, the permissions it asks for, and troubleshooting for the messages you may see.

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